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Stream 205 Trouble shooting Guide

Important Note: For any unusual problem Factory reset your radio as explained on page85.

For Mac users, to make life easier, to listen to itunes on your radio, download ‘Eyeconnect¶

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Symptoms

Cause/cure (#

1a Unable to find my wireless

network.

• Make sure the Ethernet cable (RJ-45) is not connected

between the radio and the Router/computer.

• Make sure the radio is not out of range of wireless router.

• Make sure your wireless router is switched on and

working.

• Move the aerial on radio and router for best signal.

Upright position is most favourable.

• May be your network is configured not to broadcast

ESSID (i.e. hidden). Follow the section ‘connecting your

radio to your computer network’ on page 10-15 of user

manual.

1b. Unable to connect to the wired

network.

• Check the indicator lights incorporated into the RJ-45

connector. See page 11 of User Manual

• Check the Ethernet cable for connection and damage.

• Check if the power is connected to the modem and the

router (splitter).

• Reboot your modem and router (splitter) by disconnecting

the power for two minutes then try the radio for wired

network.

2a. Finds the network but after putting

in WEP/WPA key it simply fail to

connect.

• Make sure you have the right key (look for correct SSID

and WEP/WPA key, may be printed on your router

base/back (may be called wireless key) or you may have

to go in router settings to find out), it is very easy to make

mistakes (especially if it’s a long key).Make sure you are

typing correct numbers and letters – (confusing letters and

numbers - 1, I, S, 5, 0, O, T, 7, b, 6 etc.)

• No spaces when entering key.

• Remember WPA key is case sensitive.

• Only 802.11b and 802.11g are supported. If your wifi

Router is 802.11n or g+ configure it to 802.11g, auto or

mixed mode depending on your router.

• Router firewall may be an issue.

• May be MAC filtering applied on the router (turn it off or

disable it).

• May be a router WiFi problem (transmitting capability).

• See section 11 to 18 on page 12 of Instruction book.

• Make sure the router is set for DHCP, if not, enable

DHCP.

• See symptom 14 & 31.

2b. My Internet Radio is not

connecting to my wireless network.

There can be a number of reasons for this:

• The router / access point could be using a frequency not

1 2 3 4 5 6 7 8

Resumo do Conteúdo

Página 1

1 Stream 205 Trouble shooting Guide Important Note: For any unusual problem Factory reset your radio as explained on page85. For Mac users, to make l

Página 2

2 Vigin Superhub please see following See symptom 31 as well. Note:-- After selecting your SSID – choose the option ‘Push button’. Press the but

Página 3 - Zyxel router)

3 again – most of the time switching the power off/on clears the problem. Take every care not to cause any problem with your system – if not sure con

Página 4

4 12. Having problems with media player facility (including NAS drives). If UPnP does not work as expected, possible reasons may include: UPnP func

Página 5 - Put your Livebox into WiFi

5 3. Select the options (tick the check box) Music, Pictures and Video under Media types. 4. Select All ratings under Star ratings: Select All rat

Página 6 - WIRELESS ERROR 10001

6 support WMA Lossless format. This is in common with most devices on the market which support ordinary WMA files (WMA-Lossless support is almost ex

Página 7

7 * Reinstall McAfee ... then reboot the computer again * everything should now be fine. 26. Having difficulties playing files with Win Media Player

Página 8

8 DAB, USB, SD card Problems Symptoms Remedies 1. Radio cuts out. Try this link http://www.ukdigitalradio.com/advice/toptips/ Please note: If y

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