Roberts Revival iStream Manual do Utilizador descarregar pdf

iStream Trouble shooting Guide

Important Note: For any unusual problem Factory reset your radio as explained on page 87.

In addition, help is available on www.robertsradio.co.uk/pages/istream_faq.htm .

For Mac users, to make life easier, to listen to itunes on your radio, download ‘Eyeconnect¶

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Symptoms

Cause/cure (#

1 Unable to find my wireless

network..

• Make sure the radio is not out of range of wireless router.

• Make sure your wireless router is switched on and working.

• Move the aerial on the router for the best signal. Upright

position is most favourable.

• May be your network is configured not to broadcast ESSID

(i.e. hidden). Follow the section ‘connecting your radio to

your computer network’ on page 10-15 of user manual.

2a. Finds the network but after

putting in WEP/WPA key it simply

fail to connect.

Display shows:

‘Fail to obtain IP address from

DHCP

Limited or no connectivity’.

(Most probably, either you have

selected the incorrect network or

key is incorrect.)

Also see symptom 2b.

• Make sure you have the right key (look for correct SSID and

WEP/WPA key, may be printed on your router base/back

(may be called wireless key) or you may have to go in router

settings to find out), it is very easy to make mistakes

(especially if it’s a long key).Make sure you are typing

correct numbers and letters – (confusing letters and numbers

- 1, I, S, 5, 0, O, T, 7, b, 6 etc.)

• No spaces when entering key.

• Remember WPA key is case sensitive.

• Only 802.11b and 802.11g are supported. If your wifi Router

is 802.11n configure it to 802.11g, auto or mixed mode

depending on your router.

• Router firewall may be an issue.

• May be MAC filtering applied on the router (turn it off or

disable it).

• May be a router WiFi problem (transmitting capability).

• See section 15 to 17 on page 13-15 of Instruction book.

• Make sure the router is set for DHCP, if not, enable DHCP.

• See symptom 14 & 31.

2b. My Internet Radio is not

connecting to my wireless network.

Vigin Superhub please see

following

See symptom 31 as well.

There can be a number of reasons for this:

• The router / access point could be using a frequency not

supported by the Internet Radio. Please ensure that your

router / access point is configured to use mode: b, g or b/g.

• The problem could be due to encryption issues. You could try

connecting your Internet Radio to your network in clear

(encryption disabled (turned off)). If the radio can connect to

your network in clear, then it's likely that the problem is

somehow related to the encryption settings on either the

network or radio. If you are using WEP encryption and the

router is set in 'shared key' mode, try changing the

authentication type to 'open system'

• If you are using WPA1-PSK encryption, then you need to

have all the network's keys configured for TKIP.

• Interference from neighbouring wireless networks could

1 2 3 4 5 6 7

Resumo do Conteúdo

Página 1

1 iStream Trouble shooting Guide Important Note: For any unusual problem Factory reset your radio as explained on page 87. In addition, help is avai

Página 2

2 Note:-- After selecting your SSID – choose the option ‘Push button’. Press the button shown above for 3 seconds. Then immediately press the select

Página 3

3 7. Displaying ‘stream ended’ and stop playing. Try the following link • The radio has reached the end of the stream it was playing. This is norm

Página 4

4 See operating Instructions to configure media player on page 33. Or you can try this free software http://www.orb.com/ 13b. When playlist is select

Página 5

5 Remember to do this for all wifi equipments in your home. 15. Unable to play files (from computer) which are downloaded from Napster or itunes in

Página 6

6 24. Having problem connecting to BTHome hub using McAfee fire wall. • 1: Turn off the firewall setting on the Hub management system 2: Turn off th

Página 7

7 DAB & USB Problems Symptoms Remedies 1. Radio cuts out. Try this link http://www.ukdigitalradio.com/advice/toptips/ Please note: If you

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Roberts Revival iStream Manual do Utilizador

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