Roberts STREAMTime Instruções de Operação

Consulte online ou descarregue Instruções de Operação para Despertadores Roberts STREAMTime. Roberts STREAMTime Operating instructions Manual do Utilizador

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StreamTime Trouble shooting Guide
Important Note: For any unusual problem Factory reset your radio as explained on page54.
You can also get help from RECIVA web site. Login
www.reciva.com, click ‘Community’ and
use ‘Search’ for your problem.
For Mac user, to listen to itunes on your radio, download ‘Eyeconnect¶
Make sure - UDP and TCP ports 80, 554, 1755, 5000, 7070, 135-139 and 445 are open on your
router.
Symptoms
Cause/cure (#
##
#)
1a Unable to find my wireless
network.
Make sure the Ethernet cable (RJ-45) is not connected
between the radio and the Router/computer.
Make sure the radio is not out of range of wireless
router.
Make sure your wireless router is switched on and
working.
Move the aerial on radio and router for best signal.
Upright position is most favourable.
May be your network is configured not to broad cast
ESSID (i.e. hidden).
1b Unable to connect to the wired
network.
Check the Ethernet cable for connection and damage.
Check if the power is connected to the modem and the
router (splitter).
Reboot your modem and router (splitter) by
disconnecting the power for two minutes - then try
radio for wired network (see flowchart page 6).
2a. Finds the network but after
putting in WEP/WPA key it simply
times out.
Make sure you have the right key (look for correct
SSID and WEP/WPA key, may be printed on your
router base/back or you may have to go in router
settings to find out), it is very easy to make mistakes
(especially if it’s a long key).Make sure you are
typing correct numbers and letters – (confusing letters
and numbers - 1, I, S, 5, 0, O, T, 7, b, 6 etc.)
No spaces when entering key.
Remember WPA key is case sensitive.
Router firewall may be an issue. Disable (turn off)
firewall temporarily.
May be MAC filtering applied on the router (turn it
off or disable it).
May be a router WiFi problem.
See page 9-11 of Instruction book.
Make sure the router is set for DHCP, if not, enable
DHCP. See2b
2b. My Internet Radio is not
connecting to my wireless network.
Timeout connecting to Reciva
Gateway. Check firewall Port 5000
There can be a number of reasons for this:
The router / access point could be using a frequency
not supported by the Internet Radio. Please ensure
that your router / access point is configured to use
mode: b, g, b/g or mixed mode.
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Resumo do Conteúdo

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1 StreamTime Trouble shooting Guide Important Note: For any unusual problem Factory reset your radio as explained on page54. You can also get help fr

Página 3

2 Vigin Superhub please see following See symptom 30 as well. Note:-- After selecting your SSID – choose the option ‘Push button’. Press the button

Página 4

3 the symptom disappear. • Factory reset the radio, and or reset the router (you must confirm how to reset your router without configuring it agai

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4 11. Radio frozen, buttons don’t work. Disconnect the radio from mains supply for 5 minutes then reconnect. Keep the RF generating equipm

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5 Thomson TG585 Router. (press the button in the front, it will give you 2 minutes to connect your radio. be it a PC or Radio etc. then when you are

Página 7 - WIRELESS ERROR

6 Do the following Open windows media player (applies to WMP 11). 1. Click the arrow below the Library tab, and then click Media Sharing. 2. Click

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7 running. (Control Panel, Administrative Tools, Services). 21. Showing WIRELESS ERROR 10001 It means that no connection could be established Are y

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8 . 3. Sometimes internet radio stations will change their website addresses or their media-streaming service providers which can result in the radi

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9 picture below. Note: If you have had an unusual problem not listed in the trouble shooting and has found the solution. Then please let us know

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