
2
Vigin Superhub please see following
See symptom 30 as well.
Note:-- After selecting your SSID –
choose the option ‘Push button’.
Press the button shown above for 3
seconds. Then immediately press the
select button on your radio (i.e press
and release tuning control applies to
models using tuning control as select
button)).
• The problem could be due to encryption issues. You
could try connecting your Internet Radio to your
network in clear (encryption disabled (turned off))
mode. If the radio can connect to your network in
clear, then it's likely that the problem is somehow
related to the encryption settings on the network. You
may find it helpful to refer to the section on 'How do I
connect my radio...' for help on setting up your radio
to work with your wireless network (log on to
www.reciva.com ). If you are using WEP encryption
and the router is set in 'shared key' mode, try changing
the authentication type to 'open system'
• If you are using WPA1-PSK encryption, then you
need to have all the network's keys configured for
TKIP.
• Interference from neighbouring wireless networks
could harm your Internet Radio's connection to your
network. Try and ensure that your router's / access
point's channel number to be at least two channels
away from any interfering sources.
• Make sure you are using the latest firmware for your
router / access point. Note, if you are using a Netgear
router, then you might need to configure the router to
an automatic setting.
• Check that other devices on the network are able to
access the Internet. Check that there is no Firewall
blocking attempts to connect to external servers;
especially outbound connections on Port 5000
• Uncheck (disable or switch off) – ‘ SPI and Anti-DoS
(Denial of Service) firewall protection on the router’.
You may find it under the Security – Firewall –
intrusion detection.
• Also see symptom 3, 15 & 30.
3. Showing “No internet
connection”.
• You may not have scanned and selected any network.
Simply ‘Scan for network’.
4. It displays network not supported.
• Only 802.11b and 802.11g are supported. If your wifi
Router is 802.11n or g+ configure it to 802.11g.
• Try turning off encryption (disable the security – open
network) temporarily and make sure to reboots the
router.
• If using dual band router select the SSID for 11G
(Netgear)
5. Showing low signal.
• Make sure the radio is not very far away from the
router. Try to bring radio closer to the router.
• Make sure you are not logged on to your neighbour’s
open network.
• Move the aerial on the radio (slightly at a time) until
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